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VOIP
What is VOIP?
VOIP (Voice over Internet Protocol) is simply the transmission of voice traffic over IP –based networks.
The Internet Protocol (IP) was originally designed for data networking. The success of IP in becoming a world standard for data has led to its adaption to voice networking.
Samsung is at the forefront with the introduction of its first IP Communications System range, the Samsung Officeserv, integrating the latest developments in IP technology with the intelligence and stability of traditional telecommunications technology.
How a VOIP System could benefit your business
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Reduce call costs between sites (national or local) therefore reducing your monthly telecommunication costs
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Use one Voicemail across all sites
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Visibility of extensions in other offices
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Ideal for staff working from home
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Allows extension to extension calls between sites
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Easy and flexible call diverting and call overflow between sites
Ideal for solutions for:
- Multi-sites
- Sales Reps on the move
- National and International travelers
- Home office workers
- Remote sites
Is VoIP Secure?
Samsung Business Communications allows you to create a secure, seamless and scalable network of voice and data connections across remote sites and branch offices wherever they may be in the world. We call this the Virtual Enterprise, and it means that anyone who needs to communicate is able to do so whenever, wherever and however they wish.
Connect to the office anywhere, anytime
IP Telephony is better for business and the people who do the business.
Whether they are at home, commuting, working at a remote location, or overseas, anyone who needs to communicate can do so anywhere.
With Samsung Business Communications, simply plug in an IP handset or PC Softphone into a broadband Internet connection and any location becomes ‘the office’. At home, for example, an IP handset plugged straight into your ADSL modem or into the back of your PC will be treated by the head office communications system just like any other extension, with all your familiar voice functions at your finger tips, with added benefits to the organisation through reduced overheads such as business travel and even office space.
Communicating wherever, whenever becomes reality whether you’re at a hotel, a branch office, a customer site or from any of the growing wireless broadband hotspots.
Samsung Business Communications give you the freedom to manage your working life flexibly, enhance your efficiency and creativity, yet remain dynamically connected to your business wherever and whenever you choose. In a world of new lifestyle choices, Samsung means business!
Samsung’s remote working solution allows users to work from just about any location – home, a hotel or a remote office and still operate as if they were in the office. Users can make calls using their office extension and retain all their common telephony functions using an IP handset or Softphone on a laptop.
Creating a seamless virtual organisation
The word ‘teamwork’ takes on a whole new meaning with a connected network.
Samsung Business Communications allows you to create a secure, seamless and scalable network of voice and data connections across remote sites and branch offices wherever they may be in the world. We call this the Virtual Enterprise, and it means that anyone who needs to communicate is able to do so whenever, wherever and however they wish.
For example, employees can be interstate yet make internal calls over a virtual private network (VPN) of secure channels through public networks, such as the Internet, as well as existing inter-site data links. All offices and users can benefit through sharing selected features across the network and accessing centralised functionality – from simple call forwarding and call transfers to advanced features such as centralised operator services, voice mail, automated attendant and automatic call distribution - you can provide far more connectivity for a much small outlay across all sites.
Whether it’s a large or small office network, the Samsung Virtual Enterprise will meet every requirement with common features across all communications platforms.
In networking efficiency and more responsive customer service, Samsung means business!
Samsung IP Networking solution improves efficiency across your communications network by connecting all offices in an organisation to a central communication system. Users can make internal calls between offices, gain access to centralized features such as voicemail and operators and ultimately improve customer service.
