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Samsung OfficeServ 7000 Series
Samsung OfficeServ 7000 Series Telephone Systems
Connect your business to the power of convergence.
Samsung’s OfficeServ 7000 Series Telephone Systems communications platform places the power of convergence in the hands of today’s growing businesses. Taking full advantage of industry leading convergence technology the Samsung OfficeServ Series reduces communications costs with a single platform for voice and data, wired and wireless communications as well as traditional voice and IP (Internet Protocol) telephony.
Samsung Electronics, a world leader in the electronics market and a renowned provider of superior and affordable technology solutions, has developed the system based on expertise in wireless communications, digital technology and core networks. In the past, only the largest companies could afford technology of this calibre. With the OfficeServ 7000 Series, Samsung has levelled the playing field for today’s small, medium and large-sized businesses with an affordable, easy to use converged communications Telephone System.
A single solution that manages your communications more effectively and economically
The Samsung OfficeServ 7000 Series Telephone System provides a range of expandable communication platforms that install and configure easily to empower your business with access to voice and data solutions throughout your office complex, and remote sites.
There are endless practical advantages in using one platform to deploy voice, data, video and wireless. One of the most attractive benefits is the ability to experience the dramatic cost savings of harnessing the power of the Internet for high-quality VoIP (Voice over Internet Protocol) communications. The fact that the OfficeServ 7000 Series features a modular design that easily accommodates business growth is another drawcard. This advanced system also allows you to add powerful applications that provide remote workers and branch offices with the same voice and data capabilities as your on-site team.
By streamlining and unifying your business communications, the Samsung OfficeServ 7000 Series Telephone System is the converged system that improves workplace productivity and significantly reduces communications costs. It’s the competitive advantage no business should be without.
OfficeServ 7000 Series
Convergence of Voice, Data, and IP Telephony
IP Networking unifies your business
The Samsung OfficeServ 7000 Series communications platform allows you to create a secure, seamless and scaleable network across multiple locations, including branch offices and remote and mobile workers wherever they maybe.
Samsung OfficeServ IP and Digital Handsets
The Samsung OfficeServ 7000 Series Telephone System supports a range of stylish, easy to use ergonomic digital and IP handsets to provide for each user’s precise needs - from making and receiving calls, forwarding and paging, to simple navigation through the system’s extensive list of features. Each handset is designed to maximise the benefits of the system and give each user the appropriate feature set and access levels for their needs, whether that is a simple telephone, headset or portable terminal with LCD display and programmable functions.
The Samsung OfficeServ IP revolution provides opportunities beyond the traditional barriers of internal business communications. IP handsets can be connected to the OfficeServ via a LAN/WAN network, and can also be connected via external data links, such as DSL - liberating you and your staff from the rigidity of the conventional corporate infrastructure.
With Samsung’s optional IP video handset (or IP Video Softphone), video calling is now an effortless reality Simply call another Samsung IP handset within your enterprise network and a video call is automatically activated. The Samsung video handset has the same menu driven functionality as other Samsung OfficeServ handsets.
OfficeServ Handsets
Samsung Messaging Solution
To make your business so much more efficient the Samsung OfficeServ Messaging Server provides advanced call messaging and processing features such as voicemail, auto attendant, call queuing and faxmail.
Simple to use, Samsung Voicemail puts the user in control. At the touch of a button each user can, for example, record their own personal greetings, create and send messages to a group, and record personal reminders or even conversations. Users can communicate more intelligently with callers using different greetings and employ call routing based on time of day, day of week, caller ID and direct in-dial… customisation has never been more flexible, professional and efficient.
The Samsung Email Gateway feature gives users the ultimate tool to access and manage all business messages from their PC inbox. Whether they’re on the road or in the office, a user can receive, respond, transfer and forward voicemail messages and faxes as easily as emails.
Samsung Auto Attendant automatically answers multiple calls simultaneously, providing different greetings for different departments without the need for a receptionist to handle the call. Auto Attendant is an ideal solution for busy or out-of-hours periods.
The integral Automatic Call Distribution (Call Centre) application gives any working environment the opportunity to optimise its in-coming call management processes and maximise staff efficiency. During busy times when a staff member is not available, calls can be held in a queue while automated messages reassure callers of prompt attention as soon as possible. To help you measure activity, the program also provides in-coming call statistics for a group or extension.
Get smart with Computer Telephony Integration (CTI) Applications
The OfficeServ CTI (Computer Telephony Integration) application suite offers an outstanding range of applications that make it easy to use and customise your Samsung OfficeServ 7000. The system simplifies CTI so that almost any organisation can experience its benefits - either individually or across a network so your entire office can communicate more efficiently.
The Samsung OfficeServ 7000 Series Telephone Systems are also Microsoft TAPI (Telephony Application
Programming Interface) compliant to accommodate compatibility with a wide range of industry standard CTI applications.
CTI Applications
Data Communications
The Samsung OfficeServ 7000 series Telephone Systems gives your business an all-in-one voice and data solution that saves on communications costs by eliminating divergent systems, bottlenecks and competition between voice and data streams.
LAN Interface Module: Layer 2/3 Ethernet Switch Options
The choice of basic unmanaged switches through to a fully managed and secure switching matrix are available on the Samsung OfficeServ 7000 Series Telephone Systems. It is capable of providing solutions including VLAN separation of voice and data, power over ethernet supply to IP phones or wireless access points and separate DHCP management of both IP phones and in-house PCs. Security Policy options that include IP addresses and Mac access lists are configured via the built in WEB management tool. The Samsung OfficeServ range of products all support Policy Management and Quality of Service (QoS) in order to provide prioritised communications services.
Routing, Firewall and Intrusion Detection
Industry standard data security is provided as a first line of defence against network attacks and unauthorised access. The Samsung OfficeServ 7000 series Telephone System has powerful in-built security with enterprise class intrusion detection, denial of service and firewall capabilities to provide a secure gateway to your network without compromising the security of your business.
In addition, policy enforcement and content filtering are supported to further enhance security, providing complete functionality and flexibility to deliver secure internet and intranet access.
VPN (Virtual Private Network)
The system is optimised for VoIP and VPN tunnelling. It can provide enhanced and secure data networking to remote office locations, home workers and mobile staff with the optional inclusion of data encryption for added piece of mind.
Several data modules can be combined in your Samsung OfficeServ Telephone System to create a fully manageable, expanded data infrastructure.
Fully converged solutions and easy-to-manage, all-in-one platforms for small, midsize and large businesses Samsung OfficeServ 7000 Series Telephone Systems
Across Australia and around the world, the Samsung name is associated with innovation, quality, reliability and value. Samsung's commitment to research and product development ensures Samsung’s reputation as a provider of the world’s most intelligent telecommunications products will continue.
