Main Menu
Main Menu
.jpg)
.gif)
Samsung Mobex
NEW RELEASE 
The Samsung Mobility Solution for your office communications
Mobility, Connectivity, Flexibility
Samsung Mobility is more about connectivity, being in contact, than it is about moving around on the phone. In today’s competitive business environment being properly ‘connected’ is more important than it’s ever been. Having the right information, being up to date with the facts and speaking to people when it matters makes all the difference. Old info is the wrong info and returning calls when it’s too late is pointless. Samsung Unified Communications solutions really deliver in bringing people and their methods of communication together and in contact with each other.
Introduced in the new Version 4.30 software release for the Samsung OfficeServ 7000 series of systems, the OS Mobex application provides for improved connectivity in your working life. This document summarizes the features of OfficeServ Mobex application.
In summary, Samsung OfficeServ Mobex application enables you to set a personal virtual ring group of up to 5 alternative numbers (mobile phone, home office, alternate office, workshop, etc.) which will simultaneously ring when you are away from your main phone.
You will remain always in contact, and will never miss that important call again. The Mobex application allows you to make and receive calls from your mobile through the Samsung OS 7000 System as if you were at your desk. Managing calls through the system allows you to maintain the central benefits of call control, operator console, voice mail, call recording, etc.
The Key in all this is that contacts can reach you via one single number.
The Samsung OfficeServ Mobex Feature set is available in Version 4.3 of the software and can be supplied on all members of the Samsung OfficeServ 7000 range.
The Samsung OfficeServ Mobex application is delivered in two variants – Standard and Executive.
Standard functionality is supplied with Samsung OfficeServ 4.30 software out of the box and is supplied free of charge to users. A standard user can link his mobile device with his desk phone and will receive a call on his mobile, whenever his desk phone rings. The call can then be answered on either the Mobile or the desk phone.
Executive functionality allows a mobile device to receive a Mobex call in the same way as a standard user, but Executive users can also use system features such as Call transfer, Conference and many more from their mobile device, making the mobile device a true extension of the system.
Executive users can also dial into the system, and use the system to provide additional features such as Paging, Account codes and a host of other system functions.
A full list of Mobex features is shown below.
Executive user functionality requires that the system be "listening" to the call at all times to detect the digits sent from the mobile device. This functionality is standard on the Smaller (OS7030 and OS7100) systems but requires an additional Hardware card (OAS card) on the larger systems, (OS7200 and OS7400.) The executive function also requires that the Mobex call is made via an ISDN line. (Note: Analogue PSTN lines are not supported, but an ISDN GSM dialer unit can be used).
Licencing:
Standard users are supported "out of the Box". Executive users require a software licence to operate. One Executive licence is provided free of charge in every system. (see tables below for Licence, Hardware and maximum numbers of users).
|
Item |
License policy |
Hardware Requirement |
|
Standard license |
Free of charge. No licence is needed. |
None |
|
Executive license |
1 executive Mobex user is supported F.O.C. without a licence. Additional users will require a licence. |
OS7030, OS7100 > No HW required OS7200, OS7400 > OAS card is required |
|
System |
Hardware required |
Max Users |
|
OS7030 |
None |
4 |
|
OS7100 |
None |
8 |
|
OS7200 |
OAS Card |
32 |
|
OS7400 |
OAS Card |
256 |
Below is a list of supported features for each variant
|
Phone State
|
Feature List OfficeServ Connect
|
STD
|
EXEC
|
|
ringing
|
Call Forward Follow Me
|
No
|
Yes
|
|
ringing
|
Call Forward on Busy or No answer
|
Yes
|
Yes
|
|
ringing
|
Call Forward on DND
|
Yes
|
Yes
|
|
ringing
|
Call Forward Unconditional
|
Yes
|
Yes
|
|
ringing
|
Call Intercept of Mobex call by EP key
|
Yes
|
Yes
|
|
ringing
|
Call Intercept of MOBEX ringing
|
Yes
|
Yes
|
|
ringing
|
Class of Service
|
Yes
|
Yes
|
|
ringing
|
Direct Station Select
|
Yes
|
Yes
|
|
ringing
|
Do not Disturb and Override
|
Yes
|
Yes
|
|
ringing
|
Forced Trunk Release
|
Yes
|
Yes
|
|
ringing
|
In/Out of Group
|
Yes
|
Yes
|
|
ringing
|
Make calls via LCR
|
Yes
|
Yes
|
|
ringing
|
Make calls via OS Operator/Call
|
Yes
|
Yes
|
|
ringing
|
Monitoring on DS or CC key
|
Yes
|
Yes
|
|
ringing
|
Monitoring via OS Operator/Call
|
Yes
|
Yes
|
|
ringing
|
Originators CLI Transfer
|
Yes
|
Yes
|
|
ringing
|
Preset Forward No Answer
|
Yes
|
Yes
|
|
ringing
|
Station Group Membership
|
Yes
|
Yes
|
|
ringing
|
Ring Group
|
Yes
|
Yes
|
|
ringing
|
Station pairing
|
Yes
|
Yes
|
|
ringing
|
Station Programmed message
|
Yes
|
Yes
|
|
ringing
|
Voice Mail Indication
|
No
|
Yes
|
|
conversation
|
Account codes voluntary
|
No
|
Yes
|
|
conversation
|
Conference
|
No
|
Yes
|
|
conversation
|
Holding Calls
|
No
|
Yes
|
|
conversation
|
Transfer
|
No
|
Yes
|
|
conversation
|
Transfer with Camp On or Remote Hold
|
No
|
Yes
|
|
conversation
|
Transfer with Consultation
|
No
|
Yes
|
|
setting
|
Activate/Deactivate MOBEX station
|
No
|
Yes
|
|
setting
|
Set Call forward
|
No
|
Yes
|
|
setting
|
Set Call Forward Follow Me
|
No
|
Yes
|
|
setting
|
Set Do Not Disturb
|
No
|
Yes
|
|
setting
|
Link/Unlink Ring Group
|
No
|
Maximum Users per system
© Copyright 2006–2012 — Plexus Communications | |
