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You are here: Samsung Phone Systems » Samsung OfficeServ Mobex

Samsung Mobex

 

NEW RELEASE                                     

The Samsung Mobility Solution for your office communications

Mobility, Connectivity, Flexibility 

Samsung Mobility is more about connectivity, being in contact, than it is about moving around on the phone. In today’s competitive business environment being properly ‘connected’ is more important than it’s ever been. Having the right information, being up to date with the facts and speaking to people when it matters makes all the difference. Old info is the wrong info and returning calls when it’s too late is pointless. Samsung Unified Communications solutions really deliver in bringing people and their methods of communication together and in contact with each other.

Introduced in the new Version 4.30 software release for the Samsung OfficeServ 7000 series of systems, the OS Mobex application provides for improved connectivity in your working life. This document summarizes the features of OfficeServ Mobex application.

In summary, Samsung OfficeServ Mobex application enables you to set a personal virtual ring group of up to 5 alternative numbers (mobile phone, home office, alternate office, workshop, etc.) which will simultaneously ring when you are away from your main phone.

You will remain always in contact, and will never miss that important call again. The Mobex application allows you to make and receive calls from your mobile through the Samsung OS 7000 System as if you were at your desk. Managing calls through the system allows you to maintain the central benefits of call control, operator console, voice mail, call recording, etc.

The Key in all this is that contacts can reach you via one single number.

The Samsung OfficeServ Mobex Feature set is available in Version 4.3 of the software and can be supplied on all members of the Samsung OfficeServ 7000 range.

The Samsung OfficeServ Mobex application is delivered in two variants – Standard and Executive.

Standard functionality is supplied with Samsung OfficeServ 4.30 software out of the box and is supplied free of charge to users. A standard user can link his mobile device with his desk phone and will receive a call on his mobile, whenever his desk phone rings. The call can then be answered on either the Mobile or the desk phone.

Executive functionality allows a mobile device to receive a Mobex call in the same way as a standard user, but Executive users can also use system features such as Call transfer, Conference and many more from their mobile device, making the mobile device a true extension of the system.

Executive users can also dial into the system, and use the system to provide additional features such as Paging, Account codes and a host of other system functions.

A full list of Mobex features is shown below.

Executive user functionality requires that the system be "listening" to the call at all times to detect the digits sent from the mobile device. This functionality is standard on the Smaller (OS7030 and OS7100) systems but requires an additional Hardware card (OAS card) on the larger systems, (OS7200 and OS7400.) The executive function also requires that the Mobex call is made via an ISDN line. (Note: Analogue PSTN lines are not supported, but an ISDN GSM dialer unit can be used).

Licencing:

Standard users are supported "out of the Box". Executive users require a software licence to operate.  One Executive licence is provided free of charge in every system. (see tables below for Licence, Hardware and maximum numbers of users). 

 

 

Item

License policy

Hardware Requirement

Standard license

Free of charge.

No licence is needed.

None

Executive license

1 executive Mobex user is supported F.O.C. without a licence. Additional users will require a licence.

OS7030, OS7100 > No HW required OS7200, OS7400 > OAS card is required

 

 

 

System

Hardware required

Max Users

OS7030

None

4

OS7100

None

8

OS7200

OAS Card

32

OS7400

OAS Card

256

 

Below is a list of supported features for each variant

Phone State
Feature List OfficeServ Connect
STD
EXEC
ringing
Call Forward Follow Me
No
Yes
ringing
Call Forward on Busy or No answer
Yes
Yes
ringing
Call Forward on DND
Yes
Yes
ringing
Call Forward Unconditional
Yes
Yes
ringing
Call Intercept of Mobex call by EP key
Yes
Yes
ringing
Call Intercept of MOBEX ringing
Yes
Yes
ringing
Class of Service
Yes
Yes
ringing
Direct Station Select
Yes
Yes
ringing
Do not Disturb and Override
Yes
Yes
ringing
Forced Trunk Release
Yes
Yes
ringing
In/Out of Group
Yes
Yes
ringing
Make calls via LCR
Yes
Yes
ringing
Make calls via OS Operator/Call
Yes
Yes
ringing
Monitoring on DS or CC key
Yes
Yes
ringing
Monitoring via OS Operator/Call
Yes
Yes
ringing
Originators CLI Transfer
Yes
Yes
ringing
Preset Forward No Answer
Yes
Yes
ringing
Station Group Membership
Yes
Yes
ringing
Ring Group
Yes
Yes
ringing
Station pairing
Yes
Yes
ringing
Station Programmed message
Yes
Yes
ringing
Voice Mail Indication
No
Yes
conversation
Account codes voluntary
No
Yes
conversation
Conference
No
Yes
conversation
Holding Calls
No
Yes
conversation
Transfer
No
Yes
conversation
Transfer with Camp On or Remote Hold
No
Yes
conversation
Transfer with Consultation
No
Yes
setting
Activate/Deactivate MOBEX station
No
Yes
setting
Set Call forward
No
Yes
setting
Set Call Forward Follow Me
No
Yes
setting
Set Do Not Disturb
No
Yes
setting
Link/Unlink Ring Group
No

 

Maximum Users per system