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You are here: NEC Phone Systems » About NEC

About NEC

NEC Australia is committed to continuous improvement in the quality of the products and services it delivers to its vast and varied customer base. NEC's philosophy is to ensure complete customer satisfaction through continual process improvement.

The focus of NEC’s quality commitment is to provide value added products and services in a competent, timely, efficient, cost-effective and courteous manner thereby enhancing customers’ experience and satisfaction with NEC.

In fulfilling this commitment, NEC has established and maintained a Quality Management System that is certified to the ISO9001 standard since 1992. NEC is currently registered with SAI Global as a Quality Endorsed Company.

NEC SV8100 Phone System

               NEC Telstra Business System Offer

NEC SV8100 Series Handsets     NEC DT330 Series 24 ButtonLCD Handset with DSS Console

NEC XEN Topaz Phone Systems                

NEC Topaz Telephone System Offers                                    NEC Telstra Business Systems Offer

NEC Topaz Handsets                                              NEC Topaz 12 Button LCD Handset

NEC XEN IPK Phone Systems                

Xen IPK Business Telephone Systems respond to the changing needs of business today. Extraordinary flexibility, growth capabilities plus system features that make business easier and more effective. And as with all NEC technology, the Xen IPK has been designed with NEC's migration strategy in mind — so the new features available on the Xen IPK system can also be deployed to existing Xen Master systems.

The Xen IPK, NEC's new versatile communication platform, allows you to converge your voice and data networks and enjoy the many advantages of Telephony over Internet Protocol (ToIP), the future of business communications.

Expansion

Of course, you'll want to know that the Xen IPK can accommodate the growth that lies ahead for your business. As with everything else about Xen, it's simple. The Xen IPK is capable of expanding up to three modules accommodating as required.

Installation and Maintenance

The Xen IPK's compact hardware takes up the minimum of space. And with management software built around easy to use Windows software, the system is very user-friendly. many as 184 ports. MEDIUM TO LARGE BUSINESSNEC handsets & NEC IPK Telephone System

 

Enjoy freedom of choice with investment protection
The Xen IPK gives you a choice: You can deploy traditional telephony, ToIP, or any combination, all from one system! You have the freedom to adopt ToIP when and where you need it, so today's technology investment is protected tomorrow.

 

The Xen IPK, NEC's new versatile communication platform, allows you to converge your voice and data networks and enjoy the many advantages of Telephony over Internet Protocol (ToIP), the future of business communications.*

 

Xen IPK Business Telephone Systems respond to the changing needs of business today. Extraordinary flexibility, growth capabilities plus system features that make business easier and more effective.

 

And as with all NEC technology, the Xen IPK has been designed with NEC's migration strategy in mind — so the new features available on the Xen IPK system can also be deployed to existing Xen Master systems.  (Does not apply to Axis).

Xen IPK Phone System Features:

The Xen IPK Business Telephone System lets you choose the features you need to suit your business needs.

  • Computer Telephony Integration (CTI)- Now you can use your computer as your phone and link these two platforms for improved business efficiency. CTI integrates telephone features into your computer.
  • Automatic Carrier Routing (ACR)- Allows calls to be routed via your preferred carrier to minimise telephony charges.
  • Automatic Call Distribution (ACD/MIS)- ACD provides efficient distribution of incoming calls to your agents. Monitor call centre operation and efficiency using the detailed Management Information Service (MIS) facility. (The ACD Plus will provide even greater functionality and flexibility, and will be available in late 2003).
  • ISDN-BRI, ISDN-PRI - Delivering improved call clarity and access to many enhanced communications functions.
  • PHS - Personal Handyphone System (digital cordless technology)- Roam throughout your business without restriction. Like having a mobile telephone network in your office, without the expensive network call charges.
  • Telephony over Internet Protocol (ToIP) - Offers the possibility to provide lower operating costs, greater flexibility as well as enhanced services. The convergence of voice and data networks is changing the way that organisations communicate.
  • Integrated Digital Voicemail (Xen Mail and Xen Mail Lite) - Missed calls and uncollected messages become a thing of the past, enabling your business processes to improve and with it your productivity and level of customer service.
  • Modem for Remote Programming- Providing for faster and more efficient system updating and upkeep.
  • Networking- Integrating your data and telephony networks to realise cost savings

 NEC IPK Telephone System Offers                 NEC IPK Handsets