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4: Samsung Telephone Systems
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  - 4.3.1: Samsung OfficeServ 7100 Telephone System
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5: NEC Telephone Systems
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6: Alcatel Telephone Systems
7: Other Telephone Systems
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9: Telstra Services
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- 9.2: Telstra Services
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10: New Telephone Handsets
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- 10.14: Alcatel 4038 IP Touch Handset
- 10.15: Alcatel 4028 IP Touch Handset
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12: Pay Phones
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- 13.1: Soft Phones
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15: Refurbished (2nd Hand) Telephone Handsets
- 15.1: Full List of 2nd Hand Handsets
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17: GSM Gateway Routers
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- 19.2: EnGenius Durafon Cordless Phone
20: Voicemail
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21: VOIP
22: Technical Faults and Fixes
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  - 22.5.1: Samsung-CTI
- 22.6: NEC COMMON TASKS
  - 22.6.1: Change time on NEC SV8100
- 22.7: NEC Xen Alpha IPK Master Topaz manuals
23: Information
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25: Contact/Support
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27: Sitemap
30: Change Date & Time on Samsung Phone System
31: Change Date & Time on NEC Phone System
32: * Product Safety Recall *
34: Christmas Trading

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You are here: Home » Contact/Support » Support Questionnaire

Support Questionnaire

Brand (e.g. Samsung, Nec, Panasonic, etc)

Model (e.g. OfficeServe, Axis, TD500, etc)

No. of Lines: PSTN ISDN

No. of Handsets

Please describe in detail any additional needs or questions you may have. (e.g. note if you need a T1 line, or if expanding your system please indicate the current type of system and number of lines).

In Total - How many simultaneous calls or "lines" do you need your Telephone System to handle?

Up to 5

5-12

12-50

50-100

100-199

200+

We have a Call Centre

I don't know

In Total - How many "extensions" or handsets will you need your system to accommodate?

2-5

6-9

10-14

15-19

20-29

30-49

50-69

70-99

100-199

I don't know

When do you intend to repair or upgrade?

What is the Post Code of the Telephone System location?

Do you want added features on your Telephone System?

Automated attendant (automatic answering and call routing)

Advanced call routing and tracking features (typically for call centers)

Computer Telephone Integration (allows for advanced call handling features)

Voicemail

Your Name*

Contact Number*

Telstra dealer

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