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Computer Systems and IT Networks

Computer Systems and IT Networks for Small to Medium Business

Over the years Computer Systems IT Network have evolved from very simple examples including a single operator to very complex ones including multiple servers, strong storage devices, backup devices, wireless WAN and LAN applications, Voice over IP ( VOIP ) Customer Relationship Management.(CRM ) Over and to go with it a booming occupation of people dedicated to IT administration.

Plexus Communications can assist your organization in the implementations of an affordable Computer System and IT Network to help you run your business smoothly ,efficiently and profitably.

Our Services

IT Support and Management
Networking
Server Setup and Maintenance
Business Telephony - VoIP/PSTN/ISDN
Disaster Data Recovery
Backup Solutions
Security, Spam Filter and Anti-virus Protection
Email Setup
CRM Development
Hardware and Software
Remote and On-site Support

Plexus Communications offers proactive IT support and services, and complete transparency about your IT systems. with IT solutions for any business environment.

The more common could be the implementation of a file and email to server, to implementing a CRM system. Our capabilities cross between technologies to include cost effective VoIP solutions, VPN Configurations, remote access facilities and the design and delivery of global wireless applications.

We have built a wide understanding of the technologies across the IT sector and only select the most appropriate solutions for that individual business.

All of our technical resources are in-house, with no outsourced resources which grant us a very streamlined and fast issue resolution process. We are able to manage our projects from design and planning, to implementation and post sales support entirely internally. This is regardless of whether the desired solution in hardware, infrastructure, web or database design which results in a reliable wedding of products into an efficient and stable solution.

SO WHAT TYPE OF NETWORK WOULD YOU NEED? Well, it depends largely on the size of your business and the requirements of your network. There are 3 Types of IT Networks

LAN (Local Area Networks)

Local Area Networks are commonly utilised by small to medium businesses to interconnect all of their systems together, share information, communicate internally amongst staff and users and allow for centralized storage and management of information. In order to achieve this type of system, usually a server is required that involves Windows, Linux or other operating systems. It is safe to say that Windows and Linux are the most popular operating systems amongst businesses.

WANs (Wide Area Networks)

Wide Area Networks move beyond the confines of a workplace and are usually used to connect with other offices or branches within a business. WANs basically work on their ability to connect Multiple LANs together. A WAN is essentially a long distance network: it can connect systems together throughout a country, or even to outside the country and overseas locations.

VPNs (Virtual Private Networks)

Virtual Private Networks are used to interconnect individual users to an Office by providing a secure, encrypted link or what IS called a 'tunnel'. This is especially handy for workers on the go or at an off-site location who may need access to a workplace database or network. Additionally, VPNs can be used to interconnect separate workplaces using a public connection (Internet) in a very secure manner so that the exchange of information between offices is kept private.

For a business to operate efficiently, the various IT platforms must be properly configured to interact quickly and productively. So if your business falls into one of the above categories and you need assistance to implement your Computer System and IT Network objectives, then contact us for an Obligation free quote on 1300 302 276.

Customer Databases and Customer Relationship Management Systems

Having a list of all existing clients, leads and prospects in a searchable and easy to find format is absolutely ideal, especially for medium to large businesses. Using a computer system, businesses are able to quickly and efficiently manage existing accounts, find the right contacts and even look back at their historical records. Many facets of a business such as sales, accounts, management and all staff are able to utilise client databases in multiple ways. Databases streamline the business process and create internal efficiencies, allowing important information with widespread relevance to be centralised as well as backed up to avoid data loss.

Office Tools (Word processing, spreadsheets etc)

Many businesses will use Microsoft Office software such as Word and Excel in the day to day running of a working week. Microsoft Word is a crucial tool for word processing, creating documents and formatting information whilst Excel is essential for creating and processing information databases, tables and graphs. However in addition to these most popular programs are Publisher, PowerPoint and Outlook. Publisher allows you to create brochures and document templates for your clients and customers, whilst PowerPoint makes creating your business slideshows easy and Outlook is a simple and effective medium for email.

Efficient use of these tools is essential to the end product that you are able to produce and there are many guides for "Dummies"™ or beginners on how to use these programs both in paperback and online form.

Businesses use these essential tools so often that they often forget about the basics such as saving and backing up documents and programs. With the right IT partner, this should not be an issue as proper document management and back-up can and should be implemented or at the very least directed by your IT partner.