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You are here: Technical Faults and Fixes » Samsung Technical » SAMSUNG Frequently Asked Questions » Set Call Forward Desination to a Mobile/ Outside number

Set Call Forward Desination to a Mobile/ Outside number

Samsung Telephone Systems Instructions on how to:
SET CALL FORWARD TO AN OUTSIDE NUMBER (ie. MobilE phone)

This document reveals how a user can set a call forward from an individual telephone extension to an outside number. This outside number can be any number from a mobile to another landline. You can set 5 types of Call Forward "modes" which cater for the differing circumstances where a customer will require a call forward. Below these 5 modes are broken down in plain english for you:

The DCS system allows five types of call forwarding.

FORWARD ALL: This mode will mean that any call that hits an extension will be forwarded to a destination number.

FORWARD NO ANSWER: After a telephones ring cycle is completed, be it 4 rings, 8 rings or 12 rings, the incoming call will then be forwared to a destination number.

FORWARD BUSY: If a users telephone is busy in any way ie. already on a call, the phone is left off hook creating a busy tone, or if the phone is in "Do Not Disturb" mode, then in the event of another call arriving on this telephone it can be forwarded to the pre-determined destination phone number to avoid missing the call.

FORWARD BUSY/NO ANSWER: This mode allows both the "FORWARD BUSY" and "FORWARD NO ANSWER" options to be activated at the same time, provided that destinations have been entered for both.

HOW TO CONTROL THE PROGRAMMING INTERFACE

VOLUME UP and DOWN- These buttons are used to scroll either up and down through options.

KEYPAD- Used to enter selections

SOFT KEYS- Move cursor left and right

SPEAKER- Used to store data and advance to next program

HOLD- By pressing the HOLD button you will clear an entry. The entry that you are clearing will be the entry that the cursor is in under.

 

0 = FORWARD CANCEL 3 = NO ANSWER
1 = ALL CALL 4 = BUSY/NO ANSWER
2 = BUSY 5 = EXTERNAL

 

ACTION DISPLAY
1. Press TRSF 102 on the handset you want to set a call forward for (eg.
Display will now show:		 [205] FORWARD
0 : FORWARD CANCEL
2. Press UP or DOWN to select station
Press RIGHT soft key to move cursor		 [205] FORWARD
0 : FORWARD CANCEL
3. Press VPV or DOWN to select forward type
Press RIGHT soft key to move cursor		 [205] FORWARD
1 : ALL CALL : NONE
4. Dial destination number (eg., 201) OR
Press UP or DOWN to select destination
Press RIGHT soft key to move cursor		 [205] FORWARD 1 : ALL CALL : 201
5. Dial 1 for YES, 0 for NO OR
Press UP or DOWN to select YES or
NO and Press RIGHT soft key to
return to step 2		 [205] FORWARD
CURRENTLY SET : YES
6. Press TRSF to store and exit OR Press SPEAKER to store and advance to next program