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You are here: Technical Faults and Fixes » Samsung Technical » SAMSUNG Frequently Asked Questions
Procedures on Multi Party Conference Calls on Samsung Telephone System
Cancel Call Forwards on Samsung Handsets - with handpiece down dial 600
SAMSUNG Frequently Asked Questions
Telephone Display Screen
- Set System Date and Time on Samsung Telephone Systems
- Change Name Displayed on Samsung Handsets
- Activate DND (Do not disturb) on Samsung Handsets - with handpiece down dial 401
- Deactivate DND (Do not disturb) on Samsung Handsets - with handpiece down dial 400
Phone Lines
- Unlock locked 'Lines' or 'Trunks' on Samsung Telephone Systems
In the event of a line lock up, where a specific line or all lines are always giving you a busy tone, use Forced Trunk Release to unblock the lines. - I need to divert incoming calls on a phone line to a different number. How do i do this?
This page contains the procedures needed to divert the main number that people contact you on to a different phone number. If these procedures are followed correctly, the result that will follow is that an incoming call will be diverted to the number of your choice.
VoiceMail
- How to access your voicemail messages remotely
To remotely access your Voicemail messages on a Samsung phone system you can follow these procedures. - How to change your Voicemail access password if you know the current password
To change the password that you use to access your Voicemail message-bank, follow this procedure - How to change your Voicemail access password if you do not know the current password
If you do not know the access password for a Voicemail message-bank, you can follow these procedures to reset the forgotten password - How to record or re-record a day/ night message on your voicemail system
These instructions will allow you to change the Message that a customers hear when an incoming call rings out and hits the voicemail message. If no message exists you can record a completely new message, or if a message already exists, follow this procedure to edit the existing message:
Call Forwards/ Diversions
- Programming Call Forward Destinations for Extensions
- Set Call Forward Destination from an extension to an external phone number (ie. mobile/ landline)
This document reveals how a user can set a call forward from an individual telephone extension to an outside number. This outside number can be any number from a mobile to another landline. - I need to divert incoming calls on a phone line to a different number. How do i do this?
This page contains the procedures needed to divert the main number that people contact you on to a different phone number. If these procedures are followed correctly, the result that will follow is that an incoming call will be diverted to the number of your choice.
Headsets
Speed Dials
- Enter/Alter System Speed Dials on Samsung Telephone Systems
- Enter/Alter Personal Speed Dials on Samsung Telephone Systems
- Program names to coincide with Speed Dial Entries
Station Key Programming - Program one touch keys on your handset
- Station Key Programming on Samsung Telephone Systems
Use this procedure to allocate functions to your programmable keys
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