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You are here: Technical Faults and Fixes » NEC Technical » NEC Frequently Asked Questions
NEC Frequently Asked Questions
NEC Topaz User Instructions
NEC SV8100 User Instructions for DT Series handsets
- HOW TO CHANGE THE TIME ON NEC SV8100 PHONE SYSTEM
- How to set or cancel call forwards on NEC SV8100 DT Series handsets
NEC User Instructions
- HOW TO CHANGE EXTENSION KEYS ON NEC HANDSET
- HOW TO CHANGE THE TIME FOR DAYLIGHT SAVIINGS ON A NEC DK616, DK824, NDK9000, XEN ALPHA, AXIS MASTER AND IPK
- HOW TO CHANGE THE TIME FOR DAYLIGHT SAVINGS ON A NITSUKO TX PHONE SYSTEM
- CHANGE TIME & DATE ON NEC
- HOW TO CHANGE THE TIME FOR DAYLIGHT SAVINGS ON A NITSUKO DX SERIES PHONE SYSTEM
- HOW TO CHANGE YOUR VOICE MAIL GREETING ON YOUR NEC PHONE SYSTEM
- HOW TO CONTROL THE RINGING VOLUME ON MY NEC PHONE
- HOW TO FORWARD CALLS TO MY HOME OR MOBILE USING MY NEC PHONE
- HOW TO KNOW IF THE MUSIC ON HOLD IS WORKING ON MY NEC XEN PHONE SYSYTEM
- HOW TO PROGRAM SPEED DIALS ON YOUR NEC PHONE
- HOW TO RESET ALL MY CURRENT SETTING ON MY NEC PHONE
- HOW TO TURN ON THE SPEAKER ON YOUR NEC PHONE
Telephone Display Screen
- Set System Date and Time on NEC Telephone Systems
- Activate DND (Do not disturb) on NEC Handsets -
- Deactivate DND (Do not disturb) on NEC Handsets -
Phone Lines
- Unlock locked 'Lines' or 'Trunks' on NEC Telephone Systems
In the event of a line lock up, where a specific line or all lines are always giving you a busy tone, use Forced Trunk Release to unblock the lines. - I need to divert incoming calls on a phone line to a different number. How do i do this?
This page contains the procedures needed to divert the main number that people contact you on to a different phone number. If these procedures are followed correctly, the result that will follow is that an incoming call will be diverted to the number of your choice.
VoiceMail
- How to access your voicemail messages remotely
To remotely access your Voicemail messages on a NEC phone system you can follow these procedures. - How to change your Voicemail access password if you know the current password
To change the password that you use to access your Voicemail message-bank, follow this procedure - How to change your Voicemail access password if you do not know the current password
If you do not know the access password for a Voicemail message-bank, you can follow these procedures to reset the forgotten password - How to record or re-record a day/ night message on your voicemail system
These instructions will allow you to change the Message that a customers hear when an incoming call rings out and hits the voicemail message. If no message exists you can record a completely new message, or if a message already exists, follow this procedure to edit the existing message:
Call Forwards/ Diversions
- Programming Call Forward Destinations for Extensions
- Set Call Forward Destination from an extension to an external phone number (ie. mobile/ landline
This document reveals how a user can set a call forward from an individual telephone extension to an outside number. This outside number can be any number from a mobile to another landline. - I need to divert incoming calls on a phone line to a different number. How do i do this?
This page contains the procedures needed to divert the main number that people contact you on to a different phone number. If these procedures are followed correctly, the result that will follow is that an incoming call will be diverted to the number of your choice.
Headsets
- Install or Remove a Corded Headset on NEC Handsets
Speed Dials
- Enter/Alter System Speed Dials on NEC Telephone Systems
- Enter/Alter Personal Speed Dials on NEC Telephone Systems
- Program names to coincide with Speed Dial Entries
Station Key Programming - Program one touch keys on your handset
- Station Key Programming on NEC Telephone Systems
Use this procedure to allocate functions to your programmable keys
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